- ORDER REQUEST
By accepting these terms and conditions, and upon confirmation of the
customers order, a written and binding agreement is entered into between the
customer and TICC*. To guarantee a fast and correct order management, you
must request by email to hi@ticc.barcelona, please fill in the attached form.
When the requested products are in stock, the retailer will receive the order
within 24-48 hours from the time of confirmation. When the requested products
must be produced (stock not available) the retailer will receive the order in 30-
40 days.
Minimum order for retail special conditions is 700€ - ORDER CONFIRMATION
Once an purchase order is sent to TICC, the customer will receive a confirmation that must be returned signed to process and fulllfill the order. In case of errors or omissions in the order, TICCreserves the right not to send the
product to the customer and, therefore, cancel the order. - PAYMENT
Prices does not include VAT. Prices are without shipping or other services that
TICC* may offer. TICC* reserves the right to change prices at any time. - LOCAL LEVIES
Please note that local import duties vary by country and region. These taxes are
to be paid by the customer. - RETURNS
The item must be returned within 14 calendar days from the date of notification.
The product MUST be returned in original packaging with hang tags and other
labeling. A purchase can be undone, even though the product has been tested.
A product is only tested if the test is beyond what is possible by testing the
product in a physical store. If the item is used, a specific assessment will be
made of what a used item can be sold at to another consumer. A possible
worthy degradation will be imposed on the buyer. Shipments do not include
return label, and return costs are the responsibility of the customer. All returns
that do not meet the above requirements will be rejected by TICC*. Please note
that the customer must retain the receipt of the return shipment until the product
is received and refunded by TICC. Returns must be sent to TICC Shipping Address:
Almogavers 165, Barcelona, Spain.
- WARRANTY
All products from TICCcome with a 2 year manufacturing warranty. This guarantee includes faults in the fabric, workmanship and other manufacturing related errors. The warranty does not apply to defects caused by normal wear and tear. Any damage caused form misuse or improper maintenance are not covered by the warranty. TICCmay decide choose to send a new identical
product or refund the payment of damage products in warranty. For warranty
claims please contact customer service at hi@ticc.barcelona - SHIPPING
TICC* sends packages with Zeleris in Spain and DHL to all their international
destinations. Exceptions cannot be made. All shipments are insured and Track
& Trace information is e-mailed to the customer upon dispatch from TICC. TICCis not responsible of the shipping management or delivery times once the
order has been delivered to the transport company. TICC* will transfer the
possible complains to the transport company in the interest of the client.
Damage claims from the shipping must be made within 72 hours of receiving
the order. Shipping costs vary from country to country and method agreed.
TICC*reserves the right to request additional shipping costs from the customer
on orders for multiple items. - PRIVACY
TICC* treats customer information with the utmost respect and integrity. No
information will be disclosed to third parties. - COMPANY INFORMATION
www.ticc.barcelona is the official online shop for TICC*. TICC MOBILITY SL. is
governed by Spanish law and registered in Spain at:
TICC MOBILITY S.L.
C/ Marques de Comilles 87, Puerta A. 08202, Sabadell, Barcelona,
Tel: +34 93 171 41 69
Mail: hi@ticc.barcelona
Spanish 
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